Guides for Families
Watching someone you love struggle is exhausting. These guides cover the practical side — how to start the conversation, how insurance works for your family, and what to ask a program. Reviewed by our medical director.
Helping a loved one
Getting a loved one into treatment
What actually moves a resistant family member toward help, what backfires, and when it's an emergency.
How to help a loved one get into treatmentWhat to say, and what not to
Word-for-word phrases that open the door, the ones that shut it, and how to answer 'I can stop anytime.'
What to say to a loved one about their drinking or drug use
Insurance and cost
Coverage for spouses and children
Dependents up to 26, parity rules, what shows up on your statements, and how privacy works for the policyholder.
Does insurance cover treatment for my spouse or child?
Intake and the first day
Questions to ask on the intake call
Twenty questions to vet any program, the answers you want to hear, and red flags to walk away from.
Questions to ask during a rehab intake callWhat to bring on day one
A short checklist for PHP, IOP and virtual IOP, plus how families can help before the first day.
What to bring to your first day of treatment
Still not sure what you need?
Our admissions team will talk through your situation and tell you honestly which level of care fits — including when that means referring you somewhere else. See our guide to levels of care or check what your insurance covers.
Get help today
Talk to someone who's done this before
Whether you're calling for yourself or for someone you love, the first conversation is free and completely confidential.
- Admissions — 24/7(571) 586-2883
- Location5400 Shawnee Road, Suite 302, Alexandria, VA