Opening Fall/Winter 2026 — Alexandria, VAAlexandria, VA outpatient center — PHP, IOP & virtual careOutpatient addiction & mental health treatmentOpening Fall/Winter 2026 — Alexandria, VAAlexandria, VA outpatient center — PHP, IOP & virtual careOutpatient addiction & mental health treatment
(571) 586-2883
Insurance & Cost

Insurance We Accept in Alexandria, VA

Cost should never be the reason someone delays treatment. We work with most major commercial plans in Virginia and verify Medicaid coverage — and we tell you exactly what your plan pays before you commit to anything.

Coverage guides by insurance carrier

Each guide is written by our team, reviewed by our medical director, and covers what that plan actually pays for — PHP, IOP, medication-assisted treatment, and the authorization rules that decide how fast you can start.

How insurance verification works here

  1. 1

    Share your member ID

    Call or submit the verification form with your insurance card details. Everything is confidential and there is no obligation to enroll.

  2. 2

    We contact your plan

    Our admissions team verifies behavioral health benefits, confirms authorization requirements for PHP or IOP, and checks your deductible and out-of-pocket maximum.

  3. 3

    You get a written estimate

    Before admission you know your expected cost per level of care — no surprise bills mid-treatment. If a higher level of care like detox or residential is needed first, we coordinate with trusted, vetted providers and confirm that coverage too.

Frequently asked questions

Do you accept my insurance for addiction or mental health treatment?
We work with most major commercial plans in Virginia, including Anthem, Aetna, Cigna, and Optima/Sentara Health Plans, and we can verify Medicaid ARTS coverage. A benefits check with your member ID gives you exact numbers in about five to ten minutes.
How much will PHP or IOP cost with insurance?
It depends on your plan's deductible, coinsurance, and out-of-pocket maximum. Many clients with in-network coverage pay a fraction of the full rate, and once the out-of-pocket maximum is met, covered services are paid in full by the plan.
Does insurance cover virtual intensive outpatient in Virginia?
Most major plans cover virtual behavioral health at parity with in-person care. Our virtual IOP serves clients who are physically located in Virginia, and we confirm your plan's virtual coverage during verification.
What if my plan denies authorization for treatment?
Denials can be appealed. Your clinical team can request a peer-to-peer review with the plan's medical director, and federal parity law entitles you to the exact criteria used to deny care. We handle authorizations and appeals for clients in our programs.

Get help today

Talk to someone who's done this before

Whether you're calling for yourself or for someone you love, the first conversation is free and completely confidential.

  • Admissions — 24/7(571) 586-2883
  • Location5400 Shawnee Road, Alexandria, VA

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